Privacy Policy

Last updated: 9/26/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us.

  • Personal information (name, email, phone number, address)
  • Payment information (credit card details, billing address)
  • Account information (username, password, preferences)
  • Communication data (emails, chat messages, reviews)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and fulfill your orders
  • Send you order confirmations and shipping updates
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • Service providers who assist in our operations
  • Payment processors for transaction processing
  • Shipping companies for order fulfillment
  • Legal requirements or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

6. Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

7. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: privacy@eraofproducts.com
Phone: 1-800-ERA-PROD